T&C'S


Payment

PayPal and Credit/Debit cards are accepted for purchase.

All prices are based on time spent crafting, along with the materials and resources used during the process. 

Please note that prices are in £ GBP and I will not accept any responsibility for costs applied by your credit card company for converting currencies. 

Shipping

Ready made items aim to ship within 1-3 business days. Made to order items will ship between 1-3 weeks. 

All packages are shipped from England via Royal Mail. Please note, Acid Mountain will not be held responsible for any items that are lost or stolen by either countries postal services.

If you're in the UK, your package will be sent 1st Class Signed For (aims to deliver between 1-5 days). This is not an insured delivery option. If you require Special Delivery (insurance up to £500) please notify me upon purchase. I will require the additional payment before shipping. 

International packages will be sent by Royal Mail Intl 'Tracked and Signed For' which aims to deliver between 5-7 working days. Please note that this is standard shipping and despite the available tracking information it is NOT an insured option. If you would like to insure your package please contact me upon purchasing the item. Prices vary depending on the overall value of your item. You will receive a Paypal invoice for the added cost. Invoices must be paid before your item is shipped.

If you require your tracking number, please email me acidmountainsilver@gmail.com

I cannot be held responsible for loss or damage to the package once it has been shipped. The delivery options in place are there to ensure your item(s) arrive safely.  

International buyers, please be aware your parcel may be delayed by customs once it reaches your country. Acid Mountain are not responsible for any tax/customs charges you may incur. 

Return Policy

Acid Mountain will not accept returns or provide refunds. Please take time to read the descriptions carefully, take note of sizing and to examine all photos prior to purchase as all sales are final. In terms of custom order deposits, please be sure of your commitment to the piece before purchasing.

If by chance any damage occurs to your piece, please contact me at acidmountainsilver@gmail.com